"Take A Closer Look At Who You Employ"

Answers to all of your questions concerning employment screening and drug testing are always available by calling or e-mailing our Customer Service Department. Below is a list of some that we hear quite often.

  1. What is Negligent Hiring?
  2. Does employment screening prevent negligent hiring?
  3. How long does the employment screening process normally take?
  4. What type of search is best for my purposes?
  5. Can I get a nationwide criminal background search?
  6. What about criminal database searches that claim nationwide coverage, how is this possible? Are they accurate? Can I use them instead of a jurisdictional criminal search? How should they be used?
  7. Why should I do a County Criminal Search if a Statewide Database is available?
  8. How do I begin a drug testing program?
  9. What is the turn around time on a drug test?
  10. How do I place an order?
  11. How do I gain access to the client area?
And the answers...
What is Negligent Hiring?

Negligent hiring normally refers to an employer's obligation not to hire an applicant that they knew or could have known was likely to undertake conduct against other individuals or otherwise subject employees or third parties to actions which can create legal liability.


Does employment screening prevent negligent hiring?

Yes. A complete background check is the best defense against negligent hiring practices. It demonstrates due diligence in the hiring process and your desire to learn as much as possible about potential employees before determining their suitability for specific employment.


How long does the employment screening process normally take?

Time service can vary by the type of screening being done, the criminal jurisdiction searched and other factors related to obtaining specific information. Generally, most reports are completed in 24 to 72 hours. Some components of an employment screening report can be obtained immediately while other searches can take significantly longer. Court delays, location of records, requests requiring written authorization and governmental procedural delays are a few of the more common reasons a report can be delayed.


What type of search is best for my purposes?

Elements of a comprehensive employment screening report are best determined by the specific requirements of the job or position. Entry level positions with significant supervision and low levels of responsibility and authority may require only minimum screening. Positions with little or no supervision, high levels of responsibility and authority as well as specific credentials and experience require a more comprehensive level of screening.


Can I get a nationwide criminal background search?

No. Access to the FBI Database, National Criminal Information Center (NCIC), is not available without permissible purpose and legislative authority, such as has been granted to banks, security dealers and some child and elderly care providers. The purpose of the FBI Database, not unlike state police databases, is to provide information to police agencies. Even if the data were available, it is often not current and rarely has current disposition information, which would pose still other problems for employment screening purposes.


What about criminal database searches that claim nationwide coverage, how is this possible? Are they accurate? Can I use them instead of a jurisdictional criminal search? How should they be used?

Privately held criminal information database searches all strive for coverage in all 50 states. The legitimate providers accurately describe what type of information is contained in their database along with the dates of coverage and how often the information is up-dated. What isn't being told is that none of the databases contain all available records. Moreover, some states may be listed with nothing more than a minimal area of coverage. A multi-state criminal database search has its place, but not as a substitute for a legitimate criminal search of the jurisdiction where the applicant is known to have worked or resided.

Premier InfoSource recommends that multi-state database searches be used in addition to a jurisdictional search, but not as a replacement. The database search can be used as a guide to other jurisdictions that should be searched, when information in the database is incomplete.


Why should I do a County Criminal Search if a Statewide Database is available?

The answer varies by state. In some states, a statewide search is simply unavailable. In other states, different organizations offer different types of statewide searches. Police Organizations, Public Service Commissions, Department of Corrections and Consolidated Court Databases are several of the types offered. Each has pros and cons, some better than others. There are two primary faults with any database; the frequency of up-dates and incomplete information. Some databases are excellent with frequent updates, accurate records and complete dispositions. Others pose more questions than provide answers for the purpose of making a hiring decision.


How do I begin a drug testing program?

The process begins by obtaining the required requisition forms from Customer Service. Your account will then be established and you can begin sending your applicants for their test.


What is the turn around time on a drug test?

Negative tests return in 24 hours. Positive tests are re-tested at the laboratory and require the services of the Medical Review Officer (MRO). A test including the MRO service will return in 48 to 72 hours.


How do I place an order?

Orders can be placed on this website, via fax, e-mail or simply by sending the request to our processing center.


How do I gain access to the client area?

The client area, where reports can be ordered and retrieved, status of current orders checked and archived reports re-printed is available to all Premier InfoSource Clients. Client Users can obtain access to the Client Area by submitting a completed Internet Access Authorization Form to support@premierinfosource.com.